Privacy Policy

Business Information

About Our Text Messages

When you provide your phone number to JD's Heating & Air Conditioning, you may receive text messages from us including:

• Appointment confirmations and reminders
• Job status updates
• Invoices and payment notifications
• Service follow-ups
• Occasional promotions or seasonal offers

Message frequency varies based on your service activity. Standard message and data rates may apply.

Information We Collect

We may collect the following information when you contact us or request service:

• Your name
• Phone number
• Email address
• Service address
• Service history with our company

How We Use Your Information

We use your information to:

• Schedule and confirm appointments
• Send job updates and reminders
• Process payments and send invoices
• Provide customer support
• Manage your service history with us

How We Store and Protect Your Data

Your information is stored securely using industry-standard safeguards. Access to customer data is restricted to authorized JD's Heating & Air Conditioning staff and our service platform Jobber.

We use secure systems to protect your personal information from unauthorized access.

Information Sharing

We do not sell or share your personal information with third parties for marketing purposes.

Your information is shared only with Jobber, our field service management platform, which powers our scheduling, invoicing, and communication systems. No other third parties will receive your information.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request removal of your information from our systems

To exercise any of these rights, contact us at office@jdsheatingandair.com or call (317) 413-9303.

Opting Out of Text Messages

To get help, reply HELP or contact us directly at (317) 413-9303.

Contact Us

If you have questions about this privacy policy, please contact: